Frequently Asked Questions

A few straight answers about how we run our workshop, quote mechanical work, and handle vehicle drop-offs. If your query is not listed below, just call us.

1. 1

   How do you calculate repair and service quotes?

   We inspect the vehicle first and provide an itemised written quote covering exact parts and labour before starting any work. If we spot an unexpected issue while working, we pause and call you immediately; we never carry out extra paid work without your explicit agreement.

2. 2

   How do I pay once the work on my car is completed?

   Payment is taken on site when you collect your car from our workshop bays. You can inspect the work and settle your invoice comfortably by cash on collection or via instant bank transfer.

3. 3

   What if an issue recurs after I leave the workshop?

   We offer a 30-day workmanship re-check window. If you notice any fluid drop, pedal vibration, or unusual sound within 30 days of your visit, bring the vehicle straight back to our bays and our technicians will inspect and adjust it without quibble.

4. 4

   What time do I need to drop off my vehicle for same-day servicing?

   For routine service slots booked for completion on the same day, vehicles must be handed over at our workshop reception before our morning intake cut-off time of 13:00 on business days.